By purchasing a 10-session Unleashed Coaching Program, you agree to the following booking conditions:

• Program validity: All 10 sessions must be used within 150 days of purchase.

• Booking sessions: Sessions can be booked in advance or progressively throughout the program, subject to coach availability.

• Cancellations: We require at least 24 hours' notice to cancel or reschedule a session.

• How to cancel: Cancellations or changes must be communicated directly to your coach. Cancelling an Acuity appointment alone does not constitute notice unless you've also contacted your coach.

• Late cancellations: Sessions cancelled with less than 24 hours' notice will generally be counted as one of your 10 allocated sessions.

• No-shows: Failure to attend a booked session without notice will result in the session being deducted from your allocation.

• Coach/weather cancellations: If Unleashed or your coach needs to cancel a session, the session will remain in your allocation and can be rescheduled.

• Unused sessions: Any sessions remaining after the 150-day validity period expire unless otherwise agreed by Unleashed.

• Transfers/refunds: Packages are purchased for the nominated athlete and are not transferable or refundable once the program has commenced, except where required by Australian Consumer Law.